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Teaching note
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Reference no. SMU-19-0043TN
Subject category: Production and Operations Management
Authors: Marcus Teck Meng Ang (Singapore Management University); Chen Yongchang (Singapore Management University)
Published by: Singapore Management University
Originally published in: 2019
Version: 2019-12-10
Revision date: 15-Sep-2021
Length: 14 pages
Data source: Field research
Share a link: https://casecent.re/p/168108
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Teaching delivery modes

The author has indicated that this teaching note covers teaching strategies for the following delivery modes:
  • In-person
Teaching note supplement software
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Reference no. SMU-19-0043TNS
Subject category: Production and Operations Management
Authors: Marcus Teck Meng Ang (Singapore Management University); Chen Yongchang (Singapore Management University)
Published by: Singapore Management University
Published in: 2021
Format: .xlsx
Data source: Field research
View full details
Case
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Reference no. SMU-19-0043
Subject category: Production and Operations Management
Authors: Marcus Teck Meng Ang (Singapore Management University); Chen Yongchang (Singapore Management University)
Published by: Singapore Management University
Originally published in: 2019
Version: 2019-12-10
Length: 6 pages
Data source: Field research
Topics: Online retail; Customer satisfaction; Analytics; Computer-based modelling; Regression analysis
View full details

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Teaching delivery modes

The author has indicated that this teaching note covers teaching strategies for the following delivery modes:
  • In-person

Related

Teaching note supplement software
-
Reference no. SMU-19-0043TNS
Subject category: Production and Operations Management
Authors: Marcus Teck Meng Ang (Singapore Management University); Chen Yongchang (Singapore Management University)
Published by: Singapore Management University
Published in: 2021
Format: .xlsx
Data source: Field research
View full details
Case
-
Reference no. SMU-19-0043
Subject category: Production and Operations Management
Authors: Marcus Teck Meng Ang (Singapore Management University); Chen Yongchang (Singapore Management University)
Published by: Singapore Management University
Originally published in: 2019
Version: 2019-12-10
Length: 6 pages
Data source: Field research
Topics: Online retail; Customer satisfaction; Analytics; Computer-based modelling; Regression analysis
View full details