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Case
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Reference no. 320-0141-1
Subject category: Strategy and General Management
Authors: Roger Hallowell
Published by: HEC Paris
Originally published in: 2020
Version: 1-Apr-2020
Revision date: 27-May-2020
Length: 15 pages
Data source: Field research
Topics: Service management; Strategy; Organizational behavior; Digitalization; Organization structure; Centralization and decentralization; Management of human resources
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Abstract

Handelsbanken's unusual business model is explored, as is its approach to digitalization, asking the question, can its historical performance be maintained in light of new digital models in its industry?

Teaching and learning

This item is suitable for postgraduate and executive education courses.

Time period

The events covered by this case took place in 2019.

Geographical setting

Region:
Europe
Countries:
Sweden; United Kingdom; Denmark; Norway
Location:
Stockholm

Featured company

Handelsbanken
Employees:
10000+
Type:
Public company
Industry:
Financial service, banking sector
Teaching note
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Reference no. 320-0141-8
Subject category: Strategy and General Management
Authors: Roger Hallowell
Published by: HEC Paris
Originally published in: 2020
Revision date: 27-May-2020
Length: 5 pages
Data source: Field research
View full details
Media support
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Reference no. 320-0141-4
Subject category: Strategy and General Management
Authors: Roger Hallowell
Published by: HEC Paris
Originally published in: 2020
Revision date: 27-May-2020
Format: .zip
Data source: Field research
Topics: Service management; Strategy; Organizational behavior; Digitalization; Organization structure; Centralization and decentralization; Management of human resources
Notes: This .zip file contains 3x .mp4 files
View full details

About

Abstract

Handelsbanken's unusual business model is explored, as is its approach to digitalization, asking the question, can its historical performance be maintained in light of new digital models in its industry?

Teaching and learning

This item is suitable for postgraduate and executive education courses.

Settings

Time period

The events covered by this case took place in 2019.

Geographical setting

Region:
Europe
Countries:
Sweden; United Kingdom; Denmark; Norway
Location:
Stockholm

Featured company

Handelsbanken
Employees:
10000+
Type:
Public company
Industry:
Financial service, banking sector

Related

Teaching note
-
Reference no. 320-0141-8
Subject category: Strategy and General Management
Authors: Roger Hallowell
Published by: HEC Paris
Originally published in: 2020
Revision date: 27-May-2020
Length: 5 pages
Data source: Field research
View full details
Media support
-
Reference no. 320-0141-4
Subject category: Strategy and General Management
Authors: Roger Hallowell
Published by: HEC Paris
Originally published in: 2020
Revision date: 27-May-2020
Format: .zip
Data source: Field research
Topics: Service management; Strategy; Organizational behavior; Digitalization; Organization structure; Centralization and decentralization; Management of human resources
Notes: This .zip file contains 3x .mp4 files
View full details