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Compact case
Published by: Institute for Management Development (IMD)
Originally published in: 2020
Version: 13.05.2020
Revision date: 08-Jun-2020
Length: 4 pages
Data source: Published sources

Abstract

The case looks first at Wachtell, Lipton, Rosen & Katz, a renowned M&A law firm in the US that changed the business model of corporate law firms with a very specific offering and a specific way of being remunerated. It became so successful that it was the top firm for compensation for several years. The case then looks a IBM and its Watson AI, which famously won the TV quiz Jeopardy! in 2011. IBM built various applications around Watson such as in automotive, customer services, healthcare etc. However, it was criticized for being a black box that other developers could not built upon. The most recent business Watson has entered has been law to disrupt low-value/high-volume work. The case ends asking how far Watson can go in disrupting professional work and what should Wacthell be thinking about Watson?

Time period

The events covered by this case took place in 1965 to 2020.

Geographical setting

Region:
World/global

Featured companies

Wachtell
Lipton
Rosen & Katz

About

Abstract

The case looks first at Wachtell, Lipton, Rosen & Katz, a renowned M&A law firm in the US that changed the business model of corporate law firms with a very specific offering and a specific way of being remunerated. It became so successful that it was the top firm for compensation for several years. The case then looks a IBM and its Watson AI, which famously won the TV quiz Jeopardy! in 2011. IBM built various applications around Watson such as in automotive, customer services, healthcare etc. However, it was criticized for being a black box that other developers could not built upon. The most recent business Watson has entered has been law to disrupt low-value/high-volume work. The case ends asking how far Watson can go in disrupting professional work and what should Wacthell be thinking about Watson?

Settings

Time period

The events covered by this case took place in 1965 to 2020.

Geographical setting

Region:
World/global

Featured companies

Wachtell
Lipton
Rosen & Katz

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