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This is part of a case series. This case, which follows up on The Evolution of a Practitioner to Leadership (A), finds Will Cohen adjusting his leadership style after reflecting on the challenges he had faced in his first six months as Bank of America's market sales executive for the mid-Atlantic region. Instead of jumping in to solve problems, he adopted a more Socratic approach, asking his employees questions such as, 'How would you approach the situation/opportunity?' and 'How do you recommend we move forward?' His focus became more about creating a positive, creative environment than simply solving problems. The results were gratifying because his team became more unified and its members were recognized for their successes by higher-ups at the bank. Many were promoted to positions of greater responsibility and impact. Cohen himself was promoted to lead a national initiative for the firm. In the first 18 months after launching the new initiative, the firm saw 45% client growth, an enhanced client experience, and the development of new resources. Cohen's pivot, after much thought and reimagining of his leadership, had been successful.