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Case
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Reference no. 9A99DF015
French language
Published by: Ivey Publishing
Originally published in: 1999
Version: 2010-01-14

Abstract

This is a French version. Amway of Canada is faced with decisions surrounding the replacement of photocopiers at its Canadian headquarters. As the lease has expired on its current copiers, Amway is beginning the process of evaluating new copier brands, vendors and related technologies. However, what initially appeared to be a rather straightforward rebuy purchasing situation is becoming a more complex organizational decision. Specifically, the number of potential vendors is increasing as different technologies are considered, because the purchasing team realizes that the new photocopier decision inherently impacts other areas of Amway's operations. The purpose of this case is to examine how seemingly simple organizational purchases - particularly those related to new and emerging technologies - can become extremely complex and involve the consideration of related functional areas and operational characteristics within the firm. As such, the case is ideally suited for a discussion around prioritizing key issues in a complex organizational purchase and achieving rapid closure on a procurement initiative, which has apparently spiralled out of control.

Teaching and learning

This item is suitable for undergraduate courses.
Location:
Size:
Large
Other setting(s):
1999

About

Abstract

This is a French version. Amway of Canada is faced with decisions surrounding the replacement of photocopiers at its Canadian headquarters. As the lease has expired on its current copiers, Amway is beginning the process of evaluating new copier brands, vendors and related technologies. However, what initially appeared to be a rather straightforward rebuy purchasing situation is becoming a more complex organizational decision. Specifically, the number of potential vendors is increasing as different technologies are considered, because the purchasing team realizes that the new photocopier decision inherently impacts other areas of Amway's operations. The purpose of this case is to examine how seemingly simple organizational purchases - particularly those related to new and emerging technologies - can become extremely complex and involve the consideration of related functional areas and operational characteristics within the firm. As such, the case is ideally suited for a discussion around prioritizing key issues in a complex organizational purchase and achieving rapid closure on a procurement initiative, which has apparently spiralled out of control.

Teaching and learning

This item is suitable for undergraduate courses.

Settings

Location:
Size:
Large
Other setting(s):
1999

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