Subject category:
Strategy and General Management
Published by:
London Business School
Version: June 2020
Length: 17 pages
Data source: Field research
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Abstract
By early 2019, Magic Circle law firm Allen & Overy (A&O) had replaced its longstanding, traditional annual review system with Compass, a state-of-the-art performance management process based on real-time feedback and planful career development discussions. As Managing Partner Andrew Ballheimer put it, Compass was part of a firm-wide cultural shift 'to focus on future development and enable people to perform and progress through more regular open and effective conversations'. The case describes the impetus for the change, how the change process unfolded, key features of new the system, and the points of debate and controversy around the implementation.
Teaching and learning
This item is suitable for undergraduate, postgraduate and executive education courses.
Subject category:
Strategy and General Management
Published by:
London Business School
Version: June 2020
Length: 3 pages
Data source: Field research
About
Abstract
By early 2019, Magic Circle law firm Allen & Overy (A&O) had replaced its longstanding, traditional annual review system with Compass, a state-of-the-art performance management process based on real-time feedback and planful career development discussions. As Managing Partner Andrew Ballheimer put it, Compass was part of a firm-wide cultural shift 'to focus on future development and enable people to perform and progress through more regular open and effective conversations'. The case describes the impetus for the change, how the change process unfolded, key features of new the system, and the points of debate and controversy around the implementation.
Teaching and learning
This item is suitable for undergraduate, postgraduate and executive education courses.Related
Subject category:
Strategy and General Management
Published by:
London Business School
Version: June 2020
Length: 3 pages
Data source: Field research