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Case
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Reference no. E737
Subject category: Entrepreneurship
Published by: Stanford Business School
Originally published in: 2020
Version: 11 January 2022
Revision date: 7-Feb-2022
Length: 8 pages
Data source: Published sources

Abstract

This case describes the tumultuous experience Eduardo Ruiz had as CEO of Retail Services & Technologies. Ruiz had acquired Arizona-based RST at the end of his search process, but soon began to experience difficulties with the seller and former CEO. These difficulties strained Ruiz's relationships with his board, employees, and key customers. As the situation deteriorated, he faced the prospect of filing for bankruptcy.

Time period

The events covered by this case took place in 2020.

Geographical setting

Region:
Americas
Country:
United States

About

Abstract

This case describes the tumultuous experience Eduardo Ruiz had as CEO of Retail Services & Technologies. Ruiz had acquired Arizona-based RST at the end of his search process, but soon began to experience difficulties with the seller and former CEO. These difficulties strained Ruiz's relationships with his board, employees, and key customers. As the situation deteriorated, he faced the prospect of filing for bankruptcy.

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Time period

The events covered by this case took place in 2020.

Geographical setting

Region:
Americas
Country:
United States

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