Subject category:
Entrepreneurship
Published by:
International Institute for Management Development (IMD)
Version: 24.09.2020
Length: 16 pages
Data source: Field research
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Abstract
Analytics Pros (AP) is a consultancy that gives elite and global brands the most accurate picture of their digital landscape. In particular, Analytics Pros analyzes any interaction an online customer experiences with websites, mobile apps, marketing efforts and more. The firm leverages primarily the leading software platforms Google Analytics 360 Suite which is part of the Google Marketing Platform to generate insights that help customers better understand their own customer journey from marketing acquisition and purchase through to retention and loyalty. Founded by young entrepreneurs at the start of the Global Financial Crisis in 2009 with limited experience on how to run a business and no capital funding, AP reached USD4.5m in revenues by 2014. A subsequent acquisition was considered to propel the company's growth but almost ruined the company if the CEO had not pulled the trigger to fire herself.
Time period
The events covered by this case took place in 2009-2014.Geographical setting
Region:
Americas
Country:
United States
Featured company
Analytics Pros
Turnover:
USD 1.03 millions
Industry:
Information services
About
Abstract
Analytics Pros (AP) is a consultancy that gives elite and global brands the most accurate picture of their digital landscape. In particular, Analytics Pros analyzes any interaction an online customer experiences with websites, mobile apps, marketing efforts and more. The firm leverages primarily the leading software platforms Google Analytics 360 Suite which is part of the Google Marketing Platform to generate insights that help customers better understand their own customer journey from marketing acquisition and purchase through to retention and loyalty. Founded by young entrepreneurs at the start of the Global Financial Crisis in 2009 with limited experience on how to run a business and no capital funding, AP reached USD4.5m in revenues by 2014. A subsequent acquisition was considered to propel the company's growth but almost ruined the company if the CEO had not pulled the trigger to fire herself.
Settings
Time period
The events covered by this case took place in 2009-2014.Geographical setting
Region:
Americas
Country:
United States
Featured company
Analytics Pros
Turnover:
USD 1.03 millions
Industry:
Information services