Subject category:
Strategy and General Management
Published by:
INSEAD
Version: 05/2021
Length: 9 pages
Data source: Field research
Abstract
This is a Simplified Chinese version. The case explains how the French fintech Compte-Nickel found a blue ocean in the crowded French retail banking sector by identifying non-customers and developing a strategy to attract them. Traditional banks focused on developing financial technology to make their offerings more appealing, whereas the fintech Compte-Nickel created a blue ocean by looking at the non-customers the other banks ignored: low income earners and people facing financial exclusion. This case comes with a teaching note, lecture slides, and a two-part exclusive video interview with Hugues Le Bret, CEO of the fintech Compte-Nickel for educators (link in ‘Extra information’ section).
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Abstract
This is a Simplified Chinese version. The case explains how the French fintech Compte-Nickel found a blue ocean in the crowded French retail banking sector by identifying non-customers and developing a strategy to attract them. Traditional banks focused on developing financial technology to make their offerings more appealing, whereas the fintech Compte-Nickel created a blue ocean by looking at the non-customers the other banks ignored: low income earners and people facing financial exclusion. This case comes with a teaching note, lecture slides, and a two-part exclusive video interview with Hugues Le Bret, CEO of the fintech Compte-Nickel for educators (link in ‘Extra information’ section).