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This chapter is excerpted from 'Managing for Accountability: A Business Leader's Toolbox'. Written by a veteran management consultant, Managing for Accountability: A Business Leader's Toolbox, gives business owners and managers a toolbox containing everything they need to hire, inspire, manage, and retain accountable employees who do what they say they will and who invest 100 percent effort into their jobs. This book is perfect for those who want a roadmap detailing how to: choose exactly the right employee; set expectations for accountability as part of their company culture; inspire employees to 'own' their jobs; effectively address problem behaviors that get in the way of maximum performance; retain their top talent; and create accountability in members of Gen X, Y, and Z. Each chapter provides useful, practical, fieldtested strategies and solutions that can be immediately implemented. Written for owners and managers who have little time to read, Managing for Accountability is chockful of useful tips and well organized to enable readers to return to specific chapters for a quick reference when they need an immediate tactic or actionable strategy. The author, a nationally respected organizational consultant and executive coach, offers explicit guidelines for coaching employees to work their hardest to achieve breakthrough levels of performance, maintaining employee commitment at a high level, and bonding employees into high-performance teams united in achieving their employer's business goals and creating an accountability culture. Readers will find the real-life stories engrossing and the checklists and tools immediately actionable and will walk away knowing exactly how to inspire employees, how to maintain employee commitment at a high level, and how to create an accountability culture in their organization.