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Published by: MIT Sloan School of Management
Originally published in: "MIT Sloan Management Review", 2021
Length: 5 pages
Topics: Marketing

Abstract

In this Q&A, Tamara Mendelsohn, chief marketing officer of Eventbrite, discusses how deepening customer connections has reshaped her team's marketing efforts throughout the pandemic, and what opportunities might lie ahead when it comes to changing customer attitudes and behavior.

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Abstract

In this Q&A, Tamara Mendelsohn, chief marketing officer of Eventbrite, discusses how deepening customer connections has reshaped her team's marketing efforts throughout the pandemic, and what opportunities might lie ahead when it comes to changing customer attitudes and behavior.

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