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Case
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Reference no. UVA-OB-0396
Published by: Darden Business Publishing
Originally published in: 1991
Version: 2 October 2008

Abstract

What should managers do when old habits and customs interfere with progress? Magasco Paper Mill was once a state-of-the-art operation. But changes such as new equipment and the advent of unions have strained employee relations and inhibited productivity. The case ends with a labor dispute, a strike, and a period of enormous tension and conflict. This case should be accompanied by the (B) case UVA-OB-0411.
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Abstract

What should managers do when old habits and customs interfere with progress? Magasco Paper Mill was once a state-of-the-art operation. But changes such as new equipment and the advent of unions have strained employee relations and inhibited productivity. The case ends with a labor dispute, a strike, and a period of enormous tension and conflict. This case should be accompanied by the (B) case UVA-OB-0411.

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