Big Sky, Inc: The Magasco Paper Mill (A)

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Case

Reference no. UVA-OB-0396

Subject category: Human Resource Management / Organisational Behaviour

Authors: F B Brake Jr (University of Virginia); Alexander B Horniman (Darden School of Business, University of Virginia)

Published by: Darden Business Publishing

Originally published in: 1991

Version: 2 October 2008

Length: 12 pages

Data source: Published sources

Topics: Change implementation; Management of change; Labor relations; Labor unions; Organizational change; Work-force management; Crisis; Failure to lead; Culture; Ideas; Stakeholder dynamics

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Abstract

What should managers do when old habits and customs interfere with progress? Magasco Paper Mill was once a state-of-the-art operation. But changes such as new equipment and the advent of unions have strained employee relations and inhibited productivity. The case ends with a labor dispute, a strike, and a period of enormous tension and conflict. This case should be accompanied by the (B) case UVA-OB-0411.

Industry:

Manufacturing