Product details

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Abstract

Facebook is an ever-growing social media platform; many businesses are trying to market their products and services using Facebook effectively. So, the objective of this case study is to understand the strategies that can be adopted to make Facebook more lucrative for business. The case helps students to understand the features and products offered by Facebook for businesses, benefits provided by Facebook media, cost and pricing of various products and features, usage of Facebook for tracking and measuring results, how to increase the reach of Facebook media to the businesses, and how to make it more user friendly. The case identified several problems faced by Facebook, such as increased competition from other social media channels, losing traction amongst teenagers and young adults, and a low engagement rate. But despite the problems faced by Facebook in the past few years, Facebook is still a platform with massive attention. Business pages and cost-effective paid advertising options can help a business flourish.

Teaching and learning

This item is suitable for undergraduate, postgraduate and executive education courses.

Time period

The events covered by this case took place in 2019-2020.

Geographical setting

Region:
World/global
Countries:
India; United States; United Arab Emirates; France; United Kingdom
Locations:
Hyderabad, Telangana, India;London;New York;Dubai, United Arab Emirates;Paris region

Featured company

Meta Platforms Inc.
Employees:
10000+
Turnover:
USD 8,596.5 crores
Type:
Public company
Industry:
Technology (Media)
Other keywords:
Facebook; Instagram; WhatsApp; Social Media; Digital Media

Featured protagonist

  • Dianna Moore (female), Global Marketing Head

About

Abstract

Facebook is an ever-growing social media platform; many businesses are trying to market their products and services using Facebook effectively. So, the objective of this case study is to understand the strategies that can be adopted to make Facebook more lucrative for business. The case helps students to understand the features and products offered by Facebook for businesses, benefits provided by Facebook media, cost and pricing of various products and features, usage of Facebook for tracking and measuring results, how to increase the reach of Facebook media to the businesses, and how to make it more user friendly. The case identified several problems faced by Facebook, such as increased competition from other social media channels, losing traction amongst teenagers and young adults, and a low engagement rate. But despite the problems faced by Facebook in the past few years, Facebook is still a platform with massive attention. Business pages and cost-effective paid advertising options can help a business flourish.

Teaching and learning

This item is suitable for undergraduate, postgraduate and executive education courses.

Settings

Time period

The events covered by this case took place in 2019-2020.

Geographical setting

Region:
World/global
Countries:
India; United States; United Arab Emirates; France; United Kingdom
Locations:
Hyderabad, Telangana, India;London;New York;Dubai, United Arab Emirates;Paris region

Featured company

Meta Platforms Inc.
Employees:
10000+
Turnover:
USD 8,596.5 crores
Type:
Public company
Industry:
Technology (Media)
Other keywords:
Facebook; Instagram; WhatsApp; Social Media; Digital Media

Featured protagonist

  • Dianna Moore (female), Global Marketing Head

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