Subject category:
Entrepreneurship
Published by:
International Institute for Management Development (IMD)
Version: 21.02.2023
Length: 16 pages
Data source: Field research
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Abstract
To maintain its position as the category leader in process mining and execution management, Celonis needed to be able to facilitate - or even automate - corrective measures on these processes to edge closer to process mining nirvana, ie a fully automated, intelligent and real-time execution management system (EMS). But how to determine the right balance between features that were best developed in-house and those that could rely on its growing ecosystem of partners? Would the team be able to manage the explosive growth following the onboarding of so many partners? Celonis had created tools to bring the Lean philosophy into the digital age, but would the new ecosystem be enough to launch it into orbit?
Time period
The events covered by this case took place in 2015-2022.Geographical setting
Region:
World/global
Countries:
Germany; United States
Featured company
Celonis
Employees:
1001-5000
Industry:
Business management services
About
Abstract
To maintain its position as the category leader in process mining and execution management, Celonis needed to be able to facilitate - or even automate - corrective measures on these processes to edge closer to process mining nirvana, ie a fully automated, intelligent and real-time execution management system (EMS). But how to determine the right balance between features that were best developed in-house and those that could rely on its growing ecosystem of partners? Would the team be able to manage the explosive growth following the onboarding of so many partners? Celonis had created tools to bring the Lean philosophy into the digital age, but would the new ecosystem be enough to launch it into orbit?
Settings
Time period
The events covered by this case took place in 2015-2022.Geographical setting
Region:
World/global
Countries:
Germany; United States
Featured company
Celonis
Employees:
1001-5000
Industry:
Business management services