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Abstract

This case brings attention to the complex intricacies of bringing about innovation and change in a multinational corporation (MNC). It displays the challenges managers face, when driving entrepreneurship in a complex MNC organisation, with delegated responsibilities and where multiple organisational levels are involved in decision-making. The backdrop for the case is the challenge of corporate entrepreneurship. Bringing brand management and brand renewal in alignment with local market preferences and competition in relation to Knorr, an iconic brand within the Fast-Moving Consumer Goods (FMCG) industry. The case examines the various perspectives and interests of corporate stakeholders positioned centrally as well as in the local headquarters. Students are expected to reflect on issues related to the global marketing strategies of MNCs, corporate entrepreneurship, how decision-making occurs in complex multinationals, and how to foster innovation in such environments.

Teaching and learning

This item is suitable for undergraduate, postgraduate and executive education courses.

Time period

The events covered by this case took place in 2018.

Geographical setting

Region:
Europe
Countries:
Norway; Sweden; The Netherlands

Featured company

Unilever
Employees:
10000+
Turnover:
EUR 60.21 billion
Industry:
Fast-Moving Consumer Goods (FMCG)

Featured protagonist

  • Graham Cross (male), Head of Open Innovation Department

About

Abstract

This case brings attention to the complex intricacies of bringing about innovation and change in a multinational corporation (MNC). It displays the challenges managers face, when driving entrepreneurship in a complex MNC organisation, with delegated responsibilities and where multiple organisational levels are involved in decision-making. The backdrop for the case is the challenge of corporate entrepreneurship. Bringing brand management and brand renewal in alignment with local market preferences and competition in relation to Knorr, an iconic brand within the Fast-Moving Consumer Goods (FMCG) industry. The case examines the various perspectives and interests of corporate stakeholders positioned centrally as well as in the local headquarters. Students are expected to reflect on issues related to the global marketing strategies of MNCs, corporate entrepreneurship, how decision-making occurs in complex multinationals, and how to foster innovation in such environments.

Teaching and learning

This item is suitable for undergraduate, postgraduate and executive education courses.

Settings

Time period

The events covered by this case took place in 2018.

Geographical setting

Region:
Europe
Countries:
Norway; Sweden; The Netherlands

Featured company

Unilever
Employees:
10000+
Turnover:
EUR 60.21 billion
Industry:
Fast-Moving Consumer Goods (FMCG)

Featured protagonist

  • Graham Cross (male), Head of Open Innovation Department

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