Subject category:
Knowledge, Information and Communication Systems Management
Published by:
SAGE Publications Ltd
Length: 12 pages
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Abstract
The case shows how a technology services company shaped and reshaped - and reshaped again - its IT governance structure to better integrate the IT function with business clients. The company is a large Italian telematics provider - Octo Telematics - which is specialized in the provision of telematic services and systems for the insurance and automotive markets. During the period described in this case, the company was growing and globalizing rapidly. The desired alignment between IT and the business units is needed to promote behaviors consistent with the organizations mission and strategy. As Octo experimented with new processes, committees and reorganizations the company 'traveled' through several governance archetypes.
Geographical setting
Region:
Europe
Country:
Italy
About
Abstract
The case shows how a technology services company shaped and reshaped - and reshaped again - its IT governance structure to better integrate the IT function with business clients. The company is a large Italian telematics provider - Octo Telematics - which is specialized in the provision of telematic services and systems for the insurance and automotive markets. During the period described in this case, the company was growing and globalizing rapidly. The desired alignment between IT and the business units is needed to promote behaviors consistent with the organizations mission and strategy. As Octo experimented with new processes, committees and reorganizations the company 'traveled' through several governance archetypes.
Settings
Geographical setting
Region:
Europe
Country:
Italy

