Subject category:
Production and Operations Management
Originally published in:
2023
Version: 8-Mar-2023
Length: 11 pages
Data source: Field research
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Abstract
Condor Electronics is a dynamic Algerian company that was founded in 2003. The company specializes in the manufacturing and sale of electronics, household appliances, and multimedia products. It is a part of the Benhamadi group, a conglomerate that generates close to USD2 billion in turnover and employs 15,000 people in Algeria. As the company experienced rapid growth, it faced a significant challenge in updating its information systems to keep up with the new work requirements. The company relied on multiple IT solutions, including Microsoft Dynamics NAV, to drive its business processes. However, as the group grew in size and diversified, the enterprise systems became increasingly outdated and complex, making it challenging to respond efficiently to daily work routines. To address this issue, the company implemented the SAP S/4 HANA ERP system, as described in a previous case study published in The Case Centre. However, a second problem related to production monitoring and traceability was identified by the system analysts. The process of collecting data from different production units was manual and time-consuming, hampering production efficiency. There was also a lack of traceability of products in production units, inventory, and sales points, leading to manual data redundancy and inconsistency. This resulted in difficulty analyzing and reporting data. To overcome this issue, the company decided to implement a Manufacturing Execution System (MES), which it believes is the best monitoring and industrial performance reporting system to manage its production plants. The objective is to track and trace the product from the assembly line to the final customer, including details such as product type, serial number, and IMEI number for smartphones. The company wants to integrate the major sources of information for benchmarking and to comply with the World Class Manufacturing (WCM) models. Ultimately, they hope to optimize communication between the SAP S/4 HANA previously implemented and the MES system.
Teaching and learning
This item is suitable for undergraduate and postgraduate courses.Time period
The events covered by this case took place in 2023.Geographical setting
Region:
Africa
Country:
Algeria
Location:
Bordj Bou Arreridj
Featured company
Condor Electronics
Employees:
5001-10000
Turnover:
USD 1 billion
Type:
Privately held
Industry:
electronics, household appliances and multimedia manufacturing
Other keywords:
Condor Electronics; Household appliances; Tv; multimedia
Featured protagonist
- BECHANE OUSSAMA (male), IS Projects Manager
Subject category:
Production and Operations Management
Originally published in:
2023
Version: 8-Mar-2023
Length: 10 pages
Data source: Field research
Subject category:
Knowledge, Information and Communication Systems Management
Originally published in:
2021
Version: 17-May-2021
Length: 9 pages
Data source: Field research
Subject category:
Knowledge, Information and Communication Systems Management
Originally published in:
2021
Version: 29-Jun-2021
About
Abstract
Condor Electronics is a dynamic Algerian company that was founded in 2003. The company specializes in the manufacturing and sale of electronics, household appliances, and multimedia products. It is a part of the Benhamadi group, a conglomerate that generates close to USD2 billion in turnover and employs 15,000 people in Algeria. As the company experienced rapid growth, it faced a significant challenge in updating its information systems to keep up with the new work requirements. The company relied on multiple IT solutions, including Microsoft Dynamics NAV, to drive its business processes. However, as the group grew in size and diversified, the enterprise systems became increasingly outdated and complex, making it challenging to respond efficiently to daily work routines. To address this issue, the company implemented the SAP S/4 HANA ERP system, as described in a previous case study published in The Case Centre. However, a second problem related to production monitoring and traceability was identified by the system analysts. The process of collecting data from different production units was manual and time-consuming, hampering production efficiency. There was also a lack of traceability of products in production units, inventory, and sales points, leading to manual data redundancy and inconsistency. This resulted in difficulty analyzing and reporting data. To overcome this issue, the company decided to implement a Manufacturing Execution System (MES), which it believes is the best monitoring and industrial performance reporting system to manage its production plants. The objective is to track and trace the product from the assembly line to the final customer, including details such as product type, serial number, and IMEI number for smartphones. The company wants to integrate the major sources of information for benchmarking and to comply with the World Class Manufacturing (WCM) models. Ultimately, they hope to optimize communication between the SAP S/4 HANA previously implemented and the MES system.
Teaching and learning
This item is suitable for undergraduate and postgraduate courses.Settings
Time period
The events covered by this case took place in 2023.Geographical setting
Region:
Africa
Country:
Algeria
Location:
Bordj Bou Arreridj
Featured company
Condor Electronics
Employees:
5001-10000
Turnover:
USD 1 billion
Type:
Privately held
Industry:
electronics, household appliances and multimedia manufacturing
Other keywords:
Condor Electronics; Household appliances; Tv; multimedia
Featured protagonist
- BECHANE OUSSAMA (male), IS Projects Manager
Related
Subject category:
Production and Operations Management
Originally published in:
2023
Version: 8-Mar-2023
Length: 10 pages
Data source: Field research
Subject category:
Knowledge, Information and Communication Systems Management
Originally published in:
2021
Version: 17-May-2021
Length: 9 pages
Data source: Field research
Subject category:
Knowledge, Information and Communication Systems Management
Originally published in:
2021
Version: 29-Jun-2021