Product details

Online meetings are now part of our normal daily routines. They are easy to set up, we have hardware to make them happen, multiple software solutions and high-speed internet enable the connection. But are we really good at communicating virtually? Did we really unmute? This multimedia case builds on a recording of a not-so successful meeting (we will refer to this video as 'The Meeting') of a distributed team. The recording is not from a real-life business meeting but a plot scripted by the authors to point out learning content and enacted by professional actors. The 5.5 minutes meeting clip activates a set of challenges that we face in online meetings: Unclear communication; Missing connection between the members; Lack of engagement; Issues with the technology. During the case discussion students learn how they can master interactions online, create better connections with other meeting participants, and how they can maximize their online presence.