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Abstract

Established in 1792, WH Smith PLC (WHSmith) is a leading book retailer in Great Britain. Its main businesses include retailing, news distribution and publishing. For over two centuries, book lovers have thronged its stores in search of bestsellers, hard-to-find classics and a wide range of magazines. Its stores at airports and train stations provide reading material for the travellers. In recent years, the increase in competition from supermarkets and specialist retailers has caused a decline in WHSmith''s fortunes. The case highlights WHSmith''s various problems and the causes of these problems. It offers scope for discussing various strategies for the reversal in WHSmith''s fortunes. A structured assignment ''304-346-4'' is available to accompany this case.
Location:
Industry:
Other setting(s):
2004

About

Abstract

Established in 1792, WH Smith PLC (WHSmith) is a leading book retailer in Great Britain. Its main businesses include retailing, news distribution and publishing. For over two centuries, book lovers have thronged its stores in search of bestsellers, hard-to-find classics and a wide range of magazines. Its stores at airports and train stations provide reading material for the travellers. In recent years, the increase in competition from supermarkets and specialist retailers has caused a decline in WHSmith''s fortunes. The case highlights WHSmith''s various problems and the causes of these problems. It offers scope for discussing various strategies for the reversal in WHSmith''s fortunes. A structured assignment ''304-346-4'' is available to accompany this case.

Settings

Location:
Industry:
Other setting(s):
2004

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