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Case
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Reference no. W35325
Simplified Chinese language
Subject category: Marketing
Published by: Ivey Publishing
Originally published in: 2017
Version: 2017-06-29
Length: 12 pages
Data source: Field research

Abstract

This is a Simplified Chinese version. Audio Advice was a brick-and-mortar audio specialty retailer with two stores in North Carolina. Traditionally, audiophile components were only sold through specialty stores. However, this practice was shifting, with a growing portion of sales occurring online. Audio Advice wanted to capture a portion of this growing channel, so started online as an Amazon Marketplace seller. Though this channel resulted in quick revenue growth without a great deal of initial investment, it was not suitable long term. Audio Advice's management had a bigger vision. In planning their transition to their own e-Commerce site, Audio Advice needed to consider branding: should they extend their existing brand, use a sub-brand, or develop a new one, and how would each option affect in-store sales and reputation, and the willingness of audiophile brands to allow online sales of their products?

Teaching and learning

This item is suitable for undergraduate and postgraduate courses.
Location:
Industry:
Size:
Small
Other setting(s):
2016

About

Abstract

This is a Simplified Chinese version. Audio Advice was a brick-and-mortar audio specialty retailer with two stores in North Carolina. Traditionally, audiophile components were only sold through specialty stores. However, this practice was shifting, with a growing portion of sales occurring online. Audio Advice wanted to capture a portion of this growing channel, so started online as an Amazon Marketplace seller. Though this channel resulted in quick revenue growth without a great deal of initial investment, it was not suitable long term. Audio Advice's management had a bigger vision. In planning their transition to their own e-Commerce site, Audio Advice needed to consider branding: should they extend their existing brand, use a sub-brand, or develop a new one, and how would each option affect in-store sales and reputation, and the willingness of audiophile brands to allow online sales of their products?

Teaching and learning

This item is suitable for undergraduate and postgraduate courses.

Settings

Location:
Industry:
Size:
Small
Other setting(s):
2016

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