Product details

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Abstract

The case study Building a Case for Diversity and Inclusion, Microsoft's Diversity and Inclusion Strategy was developed for students to understand better how an effective diversity strategy enhances business performance. Consider the quote from CEO Satya Nadella at the beginning of the case study: 'When we talk about empowering every person and every organization on the planet to achieve more, diversity and inclusion is core to how we pursue our mission. We simply cannot succeed in our business without it. If we want to empower the world, we must represent the world inside Microsoft.' - Satya Nadella, Microsoft Chairman and CEO. This case links talent and customers with the reality of individual country culture and the global marketplace. The case looks at diversity and inclusion (DEI) from a global perspective and has global diversity issues from countries representing multiple continents: Brazil, Australia and New Zealand, South Africa and India. The exhibits include access to the workings of an internal DEI staff and show how work gets done through processes anchored in principle and integrity.

Teaching and learning

This item is suitable for undergraduate, postgraduate and executive education courses.

Time period

The events covered by this case took place in 2019-2022.

Geographical setting

Region:
World/global
Countries:
United States; India; Brazil; South Africa; Australia
Location:
Redmond, WA USA

Featured company

Microsoft
Employees:
10000+
Turnover:
USD 200 billion
Type:
Public company
Industry:
High tech (technology)

Featured protagonist

  • Lindsay-Rae McIntyre (female), Chief Diversity Officer

About

Abstract

The case study Building a Case for Diversity and Inclusion, Microsoft's Diversity and Inclusion Strategy was developed for students to understand better how an effective diversity strategy enhances business performance. Consider the quote from CEO Satya Nadella at the beginning of the case study: 'When we talk about empowering every person and every organization on the planet to achieve more, diversity and inclusion is core to how we pursue our mission. We simply cannot succeed in our business without it. If we want to empower the world, we must represent the world inside Microsoft.' - Satya Nadella, Microsoft Chairman and CEO. This case links talent and customers with the reality of individual country culture and the global marketplace. The case looks at diversity and inclusion (DEI) from a global perspective and has global diversity issues from countries representing multiple continents: Brazil, Australia and New Zealand, South Africa and India. The exhibits include access to the workings of an internal DEI staff and show how work gets done through processes anchored in principle and integrity.

Teaching and learning

This item is suitable for undergraduate, postgraduate and executive education courses.

Settings

Time period

The events covered by this case took place in 2019-2022.

Geographical setting

Region:
World/global
Countries:
United States; India; Brazil; South Africa; Australia
Location:
Redmond, WA USA

Featured company

Microsoft
Employees:
10000+
Turnover:
USD 200 billion
Type:
Public company
Industry:
High tech (technology)

Featured protagonist

  • Lindsay-Rae McIntyre (female), Chief Diversity Officer

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