Subject category:
Entrepreneurship
Published by:
Harvard Business Publishing
Version: 3 November 2023
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https://casecent.re/p/195048
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Abstract
Chai Point was an Indian food and beverage company focused on chai. It started in 2010 as a retail store network but soon expanded to corporate offices by developing an IoT-enabled automatic tea and filter coffee machine. By 2023, Chai Point had 170 stores and 5000 machines nationwide. However, it was still a fraction of India's vast tea market. With ambitions for greater scale, Chai Point launched a promising third vertical, MyChai Corner, to aggregate the unorganized chai market via a tech platform. MyChai Corner was in its pilot stage, but its expansion would require significant capital expenditure and an aggressive pricing strategy. How should ChaiPoint allocate its resources between its various verticals? Which vertical would help it achieve the maximum growth? How could the company create synergies between them?
Size:
< 50 million; Start-up
Other setting(s):
2010-2023
About
Abstract
Chai Point was an Indian food and beverage company focused on chai. It started in 2010 as a retail store network but soon expanded to corporate offices by developing an IoT-enabled automatic tea and filter coffee machine. By 2023, Chai Point had 170 stores and 5000 machines nationwide. However, it was still a fraction of India's vast tea market. With ambitions for greater scale, Chai Point launched a promising third vertical, MyChai Corner, to aggregate the unorganized chai market via a tech platform. MyChai Corner was in its pilot stage, but its expansion would require significant capital expenditure and an aggressive pricing strategy. How should ChaiPoint allocate its resources between its various verticals? Which vertical would help it achieve the maximum growth? How could the company create synergies between them?
Settings
Size:
< 50 million; Start-up
Other setting(s):
2010-2023