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Sally Witherspoon had a PhD in Statistics, was a 30-something mother of two young children, and was a highly successful manager at Legend Corporation, a high-technology company which sent its high-performing women managers to its Women's Leadership Workshop. Before attending the program, Witherspoon, like the other WLW attendees, asked colleagues and her boss to give her feedback on the Kouzes and Posner's 360-degree Leadership Practices Inventory. On the first day of the program, the participants received their 360-degree feedback: Witherspoon was stunned and emotionally distraught by the negative data that she received from her boss. Now, she needs to figure out how to calm herself; if and how to share her harsh feedback with others at WLW; and, in addition, how to prepare herself for a conversation about her feedback with her boss.