Subject category:
Strategy and General Management
Published by:
Asia Case Research Centre, The University of Hong Kong
Version: 7 February 2023
Length: 11 pages
Data source: Field research
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https://casecent.re/p/196318
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Abstract
The head of Agile Initiative Network (AIN) at TCS, an India based multinational IT services-consulting-business solutions enterprise, has been mandated by the company's CEO to lead the internal transformation of TCS at scale into an Agile enterprise. There is a three-year deadline beginning December 2017, and the transformation must be executed company-wide in a single leap. Midway into the execution of the strategy, the head of the Agile Initiative Network discovers that he had not factored in the need for change management at scale. The deficit needs to be quickly addressed to achieve the desired outcomes from the ongoing transformation. Students have an opportunity to step into the shoes of the case protagonist and resolve the managerial dilemmas he is facing in making course corrections.
Teaching and learning
This item is suitable for postgraduate and executive education courses.Geographical setting
Region:
Asia
Country:
India
Featured company
TCS
Employees:
10000+
Type:
Public company
Industry:
Software & services
Featured protagonist
- Mohammed Musthafa Soukath Ali (male), Head of Agile Initiative Network
About
Abstract
The head of Agile Initiative Network (AIN) at TCS, an India based multinational IT services-consulting-business solutions enterprise, has been mandated by the company's CEO to lead the internal transformation of TCS at scale into an Agile enterprise. There is a three-year deadline beginning December 2017, and the transformation must be executed company-wide in a single leap. Midway into the execution of the strategy, the head of the Agile Initiative Network discovers that he had not factored in the need for change management at scale. The deficit needs to be quickly addressed to achieve the desired outcomes from the ongoing transformation. Students have an opportunity to step into the shoes of the case protagonist and resolve the managerial dilemmas he is facing in making course corrections.
Teaching and learning
This item is suitable for postgraduate and executive education courses.Settings
Geographical setting
Region:
Asia
Country:
India
Featured company
TCS
Employees:
10000+
Type:
Public company
Industry:
Software & services
Featured protagonist
- Mohammed Musthafa Soukath Ali (male), Head of Agile Initiative Network