Product details

By continuing to use our site you consent to the use of cookies as described in our privacy policy unless you have disabled them.
You can change your cookie settings at any time but parts of our site will not function correctly without them.
Case
-
Reference no. 324-0023-1
Published by: Asia Case Research Centre, The University of Hong Kong
Originally published in: 2024
Version: 7 February 2023

Abstract

The head of Agile Initiative Network (AIN) at TCS, an India based multinational IT services-consulting-business solutions enterprise, has been mandated by the company's CEO to lead the internal transformation of TCS at scale into an Agile enterprise. There is a three-year deadline beginning December 2017, and the transformation must be executed company-wide in a single leap. Midway into the execution of the strategy, the head of the Agile Initiative Network discovers that he had not factored in the need for change management at scale. The deficit needs to be quickly addressed to achieve the desired outcomes from the ongoing transformation. Students have an opportunity to step into the shoes of the case protagonist and resolve the managerial dilemmas he is facing in making course corrections.

Teaching and learning

This item is suitable for postgraduate and executive education courses.

Geographical setting

Region:
Asia
Country:
India

Featured company

TCS
Employees:
10000+
Type:
Public company
Industry:
Software & services

Featured protagonist

  • Mohammed Musthafa Soukath Ali (male), Head of Agile Initiative Network

About

Abstract

The head of Agile Initiative Network (AIN) at TCS, an India based multinational IT services-consulting-business solutions enterprise, has been mandated by the company's CEO to lead the internal transformation of TCS at scale into an Agile enterprise. There is a three-year deadline beginning December 2017, and the transformation must be executed company-wide in a single leap. Midway into the execution of the strategy, the head of the Agile Initiative Network discovers that he had not factored in the need for change management at scale. The deficit needs to be quickly addressed to achieve the desired outcomes from the ongoing transformation. Students have an opportunity to step into the shoes of the case protagonist and resolve the managerial dilemmas he is facing in making course corrections.

Teaching and learning

This item is suitable for postgraduate and executive education courses.

Settings

Geographical setting

Region:
Asia
Country:
India

Featured company

TCS
Employees:
10000+
Type:
Public company
Industry:
Software & services

Featured protagonist

  • Mohammed Musthafa Soukath Ali (male), Head of Agile Initiative Network

Related