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Case
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Reference no. 9-124-041
Subject category: Finance, Accounting and Control
Authors: Krishna G Palepu (Harvard Business School); VG Narayanan (Harvard Business School); Malini Sen (Harvard Business School India Research Center)
Published by: Harvard Business Publishing
Originally published in: 2023
Version: 24 October 2023
Revision date: 3-Apr-2024
Length: 25 pages
Data source: Published sources
Topics: Asset management; Business models; Crisis management; Financial restructuring; Financial strategy; Leadership styles; Organizational restructuring
Share a link: https://casecent.re/p/196336
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Abstract

In November 2017, Puneet Chhatwal, took charge as MD and CEO of IHCL, popularly referred to as the Taj Hotels. Despite being India's largest hospitality company by market capitalization and respected for its values and service, IHCL had made losses for the last seven years and had high debt levels. Chhatwal prioritized improving the company's profitability while reducing debt. He opted for an asset-light portfolio and refreshed the brand architecture. With each brand addressing a different price point, IHCL expanded its portfolio across different customer segments. The new strategy of 'asset-light' and 'multi-brand' yielded impressive financial results and Chhatwal started planning the next phase of IHCL's growth. What more should IHCL do to sustain this momentum, especially amidst increasing competition from global players?
Location:
Asia
Size:
Large
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About

Abstract

In November 2017, Puneet Chhatwal, took charge as MD and CEO of IHCL, popularly referred to as the Taj Hotels. Despite being India's largest hospitality company by market capitalization and respected for its values and service, IHCL had made losses for the last seven years and had high debt levels. Chhatwal prioritized improving the company's profitability while reducing debt. He opted for an asset-light portfolio and refreshed the brand architecture. With each brand addressing a different price point, IHCL expanded its portfolio across different customer segments. The new strategy of 'asset-light' and 'multi-brand' yielded impressive financial results and Chhatwal started planning the next phase of IHCL's growth. What more should IHCL do to sustain this momentum, especially amidst increasing competition from global players?

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Location:
Asia
Size:
Large

Related

Sorry, this product has no related items.