Subject category:
Marketing
Published by:
Ivey Publishing
Version: 2024-01-25
Length: 7 pages
Data source: Published sources
Topics:
Bud light crisis; AB Inbev response; Promotional campaign fallout; Consumer backlash; Brand value risk; Conservative boycott; Inclusive advertising; Cultural sensitivity; Crisis management; Leadership challenges; Brand reputation; Market share loss; Corporate communication; Equity and inclusivity; Strategic response
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Abstract
This is part of a case series. In 2023, Anheuser-Busch InBev SA/NV leadership faced a developing crisis in the United States after conservative backlash to a Bud Light promotional campaign in partnership with a transgender influencer led to a boycott of the brand. The promotional campaign aimed to appeal to a more diverse and inclusive audience but ultimately resulted in Bud Light losing significant sales and market share. This put the brand at risk of losing its competitive advantage, brand value, and long-standing position as the leading beer brand in the United States. This case is the first in a continuing A-B case set.
Teaching and learning
This item is suitable for undergraduate and postgraduate courses.About
Abstract
This is part of a case series. In 2023, Anheuser-Busch InBev SA/NV leadership faced a developing crisis in the United States after conservative backlash to a Bud Light promotional campaign in partnership with a transgender influencer led to a boycott of the brand. The promotional campaign aimed to appeal to a more diverse and inclusive audience but ultimately resulted in Bud Light losing significant sales and market share. This put the brand at risk of losing its competitive advantage, brand value, and long-standing position as the leading beer brand in the United States. This case is the first in a continuing A-B case set.