Product details

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Abstract

Zomato, launched in 2008, was the most richly valued online food delivery startup globally after listing in 2021. Zomato had been under pressure to become profitable since it launched its IPO. To become profitable, the food tech giant initiated and soon abandoned many pilot projects along with its core food delivery business. Zomato finally achieved profitability in the first quarter of 2023 since its inception. Zomato ventured into the logistics sector with its Xtreme brand to diversify revenue streams. It was a strategic move that allowed the food tech giant to leverage its extensive two-wheeler fleet of over 0.3 million delivery executives. This service offered a technology-enabled logistical solution. The launch of Xtreme came at a time when Zomato needed a cautious approach to expansion. Would Zomato's diversification into logistics pay off, or would it be another failed experiment by Zomato?

Teaching and learning

This item is suitable for undergraduate, postgraduate and executive education courses.

Time period

The events covered by this case took place in 2024.

Geographical setting

Region:
Asia
Country:
India

Featured company

Zomato Ltd
Employees:
1001-5000
Type:
Public company
Industry:
Online food ordering 

About

Abstract

Zomato, launched in 2008, was the most richly valued online food delivery startup globally after listing in 2021. Zomato had been under pressure to become profitable since it launched its IPO. To become profitable, the food tech giant initiated and soon abandoned many pilot projects along with its core food delivery business. Zomato finally achieved profitability in the first quarter of 2023 since its inception. Zomato ventured into the logistics sector with its Xtreme brand to diversify revenue streams. It was a strategic move that allowed the food tech giant to leverage its extensive two-wheeler fleet of over 0.3 million delivery executives. This service offered a technology-enabled logistical solution. The launch of Xtreme came at a time when Zomato needed a cautious approach to expansion. Would Zomato's diversification into logistics pay off, or would it be another failed experiment by Zomato?

Teaching and learning

This item is suitable for undergraduate, postgraduate and executive education courses.

Settings

Time period

The events covered by this case took place in 2024.

Geographical setting

Region:
Asia
Country:
India

Featured company

Zomato Ltd
Employees:
1001-5000
Type:
Public company
Industry:
Online food ordering 

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