Subject category:
Strategy and General Management
Published by:
Ivey Publishing
Version: 2024-01-19
Length: 12 pages
Data source: Published sources
Share a link:
https://casecent.re/p/196535
Write a review
|
No reviews for this item
This product has not been used yet
Abstract
Following its disastrous market entry into the United Kingdom in 2019, due to immediate backlash from the LGBTQ community, Chick-fil-A, the US$16 billion conservative Christian fast-food company, named a new chief executive officer in 2021, Andrew Truett Cathy. By inheriting the privately-held, family-owned empire, Cathy faced a monumental task, made more difficult when he appointed a vice president of diversity, equity, and inclusion, which sparked calls for a boycott from conservative groups and claims that "the company had gone woke." To make matters worse, Chick-fil-A was in the middle of a worldwide chicken sandwich war, fighting against many competitors, including McDonald's, Popeyes, and Wendy's. As August 2023 came to a close, how could Andrew Cathy, newly minted third generation chief executive officer of Chick-fil-A, avoid the curse of wealth destruction and simultaneously fight culture and chicken wars?
Teaching and learning
This item is suitable for undergraduate and postgraduate courses.Locations:
Industry:
Size:
Large
Other setting(s):
2021
About
Abstract
Following its disastrous market entry into the United Kingdom in 2019, due to immediate backlash from the LGBTQ community, Chick-fil-A, the US$16 billion conservative Christian fast-food company, named a new chief executive officer in 2021, Andrew Truett Cathy. By inheriting the privately-held, family-owned empire, Cathy faced a monumental task, made more difficult when he appointed a vice president of diversity, equity, and inclusion, which sparked calls for a boycott from conservative groups and claims that "the company had gone woke." To make matters worse, Chick-fil-A was in the middle of a worldwide chicken sandwich war, fighting against many competitors, including McDonald's, Popeyes, and Wendy's. As August 2023 came to a close, how could Andrew Cathy, newly minted third generation chief executive officer of Chick-fil-A, avoid the curse of wealth destruction and simultaneously fight culture and chicken wars?
Teaching and learning
This item is suitable for undergraduate and postgraduate courses.Settings
Locations:
Industry:
Size:
Large
Other setting(s):
2021