Subject category:
Production and Operations Management
Published by:
Heller Social Impact Case Collection, Brandeis University Press
Length: 14 pages
Data source: Generalised experience
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Abstract
This case presents multiple operations challenges in a non-profit social services setting, with a focus on immigrant worker rights. The case includes paid staff, volunteers, and executive leadership facing breakdowns in services to clients, legislators, advocates, and others. This is an excellent case for applying process-flow analysis in a social impact setting.
Teaching and learning
This item is suitable for undergraduate, postgraduate and executive education courses.Geographical setting
Country:
United States
Subject category:
Production and Operations Management
Published by:
Heller Social Impact Case Collection, Brandeis University Press
Length: 13 pages
Data source: Generalised experience
About
Abstract
This case presents multiple operations challenges in a non-profit social services setting, with a focus on immigrant worker rights. The case includes paid staff, volunteers, and executive leadership facing breakdowns in services to clients, legislators, advocates, and others. This is an excellent case for applying process-flow analysis in a social impact setting.
Teaching and learning
This item is suitable for undergraduate, postgraduate and executive education courses.Settings
Geographical setting
Country:
United States
Related
Subject category:
Production and Operations Management
Published by:
Heller Social Impact Case Collection, Brandeis University Press
Length: 13 pages
Data source: Generalised experience