Published by:
MIT Sloan School of Management
Length: 6 pages
Topics:
Organizational behavior
Share a link:
https://casecent.re/p/196805
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Abstract
The phenomenon of speaking on behalf of another individual or entity in an organizational setting is known as managerial ventriloquism. When managers engage in this behavior to excess, it can undermine their credibility and authority with their colleagues. The authors of this article conducted an ethnographic study on managerial ventriloquism and use the results to explain how this behavior works and suggest strategies to employ it more effectively.
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Abstract
The phenomenon of speaking on behalf of another individual or entity in an organizational setting is known as managerial ventriloquism. When managers engage in this behavior to excess, it can undermine their credibility and authority with their colleagues. The authors of this article conducted an ethnographic study on managerial ventriloquism and use the results to explain how this behavior works and suggest strategies to employ it more effectively.