Dollar General Corporation (B)

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Case

Reference no. UVA-BP-0296

Subject category: Strategy and General Management

Authors: LJ Bourgeois III (Darden School of Business, University of Virginia); Anurag Sharma (Darden School of Business, University of Virginia)

Published by: Darden Business Publishing

Originally published in: 1989

Version: 18 February 2014

Revision date: 4-Mar-2014

Length: 20 pages

Data source: Published sources

Topics: Acquisitions; Leadership; Managerial style; Mergers; Retail management; Strategy implementation; Diversity; Operations management; Best practices; Inventory management

Share a link: https://casecent.re/p/1978

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Abstract

This case follows the A case by three years, chronicling the indigestion Dollar General (DG) suffers after the acquisition of the Eagle Store chain. The DG organization, originally held together by a strong sense of 'rural American' values, deteriorates because of (1) dramatically different cultures (Dollar General vs Eagle); (2) massive internal theft, which spreads from Eagle throughout the Dollar General organization; and (3) an irreparable rift between Cal Turner Jr, the president, and his brother Steve, the COO. The stock price has plummeted from 29 to 12. How can Cal Jr regain control of his company and turn it around?

Industry:

Retail