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This chapter is excerpted from 'Making the Connection: Practical Steps in ESG Management'. In finance, investments, and insurance, 'ESG' refers to a series of perceived risks of material interest to investors, which must be reported as such. Beyond this, 'ESG' is a response to increasingly intrusive governmental and regulatory demands for greater sustainability in corporate operations. In the world of business, private or public sector, ESG is a set of practical challenges - how do we improve performance across the three key areas of natural environment, corporate social responsibility, and internal-external governance? Superficially, these three disciplines are distinct and disparate, but they can be actively managed by adopting a project management style and benefit from a common methodology and 'language'. This book enables a logical evaluation of the component parts of the ESG task and how they fit together. Part 1 sets the scene on the big picture of what ESG is and the sustainability impetus behind it. Part 2 speaks into corporate strategy and where ESG fits into this. Parts 3 to 5 look in detail at 'E', 'S', and 'G', respectively, using a common 'roadmap' to approach each task, adopting a similar methodology and project management style. Part 6 explores the neglected area of thirdparty relationships and how ESG 'wins' are achievable in concert with third parties up and down our value chain. Part 7 looks at the technical area of data and how we need to master this discipline, again managing this in concert with our key third-party counterparts. Seven appendices provide useful additional material.