Published by:
MIT Sloan School of Management
Length: 5 pages
Topics:
Data, AI, & machine learning
Share a link:
https://casecent.re/p/199716
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Abstract
AI assistant tools based on large-language models like ChatGPT offer an easy route for managers to increase the use of behavioral nudges to direct employees' choices. However, by encouraging reactive rather than reflective thinking, nudging can have the effect of reducing competence at thinking through some decisions, especially concerning ethical issues. Managers thus should consider tactics for boosting reflective thinking.
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Abstract
AI assistant tools based on large-language models like ChatGPT offer an easy route for managers to increase the use of behavioral nudges to direct employees' choices. However, by encouraging reactive rather than reflective thinking, nudging can have the effect of reducing competence at thinking through some decisions, especially concerning ethical issues. Managers thus should consider tactics for boosting reflective thinking.