Product details

The case examines the innovative human resource (HR) policies adopted by the largest mortgage financing firm in the US, the Federal National Mortgage Association (Fannie Mae). These policies helped the company earn the reputation of being one of the best companies to work for. The case gives an overview of Fannie Mae''s growth since its inception in the late 1930s and examines the circumstance under which the company decided to focus on strengthening its HR policies. It examines in detail Fannie Mae''s commitment to fostering a culture of diversity at the company and also studies the innovative HR practices employed (especially in the areas of employee benefits and career development). Finally, the case reviews the benefits reaped by the company through its HR policies and practices. This case is developed to help students: (1) understand how changing market dynamics force even market leaders to rethink their strategies on various functional areas; (2) understand the contribution of employee-friendly human resource policies to a company''s success; (3) get insights into the best HR practices of a large global service organisation; (4) understand the role of employee benefits and career development programmes in retaining employees and improving organisational productivity; (5) understand the benefits of promoting diversity in a corporate setting; and (6) appreciate the benefits that accrue to an organisation through the use of employee-friendly and family-friendly HR policies. The case is targeted at MBA/PGDBA students and is intended to be part of the human resource management curriculum. The teaching note does not contain an analysis of the case.