Subject category:
Production and Operations Management
Published by:
IBS Center for Management Research
Length: 14 pages
Data source: Published sources
Topics:
Sears, Roebuck & Co; Logistics management; Sears Logistics Group; Electronic data interchange; Advance shipment notice; Cross docking; Electronic ordering system; Military logistics strategies; Geographic information systems (GIS) technology; Voice response unit (VRU) application system; Sophisticated logistics algorithms (SLA) systems; Wireless mobile systems (WMS); Collaborative planning, forecasting and replenishment (CPFR); IT in logistics management
Abstract
This case examines the logistics management practices of Sears Roebuck & Company, a leading US-based retailer. The case explains how Sears implemented military logistics practices in the mid-1990s. It discusses how Sears used various IT tools and Internet technologies for logistics management. The case also details how Sears used mobile applications for managing logistics. The benefits reaped by Sears due to its efficient and effective logistics management practices and usage of IT is also covered. Finally, the case describes the recent supply chain initiatives of implementing collaborative planning, forecasting and replenishment (CPFR) by Sears. This case is structured to enable students to: (1) understand the importance of an efficient distribution and logistics management system in reducing costs for a retailing company and creating value for its customers; (2) study the significance of IT tools and Internet-enabled technologies in improving a retailing company''s logistics management efficiency; (3) understand the usage of various mobile technologies and implementing the same in logistics management operations; (4) understand the logistics management techniques of a large multinational retailing company; (5) appreciate the technological and other benefits that accrue to a retailing company due to an efficient logistics management system and use of military logistical practices; and (6) study the manner in which Sears implemented CPFR with its suppliers. The case is targeted at MBA/PGDBA students and is to be part of the production and operations management curriculum. The teaching note does not contain an analysis of the case.
Subject category:
Production and Operations Management
Published by:
IBS Center for Management Research
Length: 4 pages
About
Abstract
This case examines the logistics management practices of Sears Roebuck & Company, a leading US-based retailer. The case explains how Sears implemented military logistics practices in the mid-1990s. It discusses how Sears used various IT tools and Internet technologies for logistics management. The case also details how Sears used mobile applications for managing logistics. The benefits reaped by Sears due to its efficient and effective logistics management practices and usage of IT is also covered. Finally, the case describes the recent supply chain initiatives of implementing collaborative planning, forecasting and replenishment (CPFR) by Sears. This case is structured to enable students to: (1) understand the importance of an efficient distribution and logistics management system in reducing costs for a retailing company and creating value for its customers; (2) study the significance of IT tools and Internet-enabled technologies in improving a retailing company''s logistics management efficiency; (3) understand the usage of various mobile technologies and implementing the same in logistics management operations; (4) understand the logistics management techniques of a large multinational retailing company; (5) appreciate the technological and other benefits that accrue to a retailing company due to an efficient logistics management system and use of military logistical practices; and (6) study the manner in which Sears implemented CPFR with its suppliers. The case is targeted at MBA/PGDBA students and is to be part of the production and operations management curriculum. The teaching note does not contain an analysis of the case.
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Subject category:
Production and Operations Management
Published by:
IBS Center for Management Research
Length: 4 pages