Subject category:
Knowledge, Information and Communication Systems Management
Published by:
IBS Case Development Center
Length: 7 pages
Data source: Published sources
Abstract
eBay is the most successful on-line person-to-person trading community on the Internet. Within four years, eBay''s site was able to attract millions of people around the world through auction-style and fixed-price formats. But as the number of users grew, eBay was plagued with problems pertaining to IT (information technology) architecture. It was believed that eBay''s IT department failed to match the speed with which eBay''s site grew. The case details the technology glitches that eBay faced and how it completely overhauled its technology architecture to reduce site outages and improve the site availability. The case helps understand the importance of technology in a fast-growing Internet business.
About
Abstract
eBay is the most successful on-line person-to-person trading community on the Internet. Within four years, eBay''s site was able to attract millions of people around the world through auction-style and fixed-price formats. But as the number of users grew, eBay was plagued with problems pertaining to IT (information technology) architecture. It was believed that eBay''s IT department failed to match the speed with which eBay''s site grew. The case details the technology glitches that eBay faced and how it completely overhauled its technology architecture to reduce site outages and improve the site availability. The case helps understand the importance of technology in a fast-growing Internet business.