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The case discusses issues related to the workers'' compensation claims in case of work-related injuries. The case examines the ways in which a claim adjuster can investigate such claims. The case looks into issues like the amount of time that the claimant has lost, his medical expenses, and the accountability of an insured in workers'' compensation claims. The case is structured to enable students to: (1) understand the concept of workers'' compensation claims; (2) discuss the role of adjusters in workers'' compensation cases and the process of investigation; (3) identify the various problems associated with the investigation of workers'' compensation cases that involve medical expenses and lost hours; and (4) analyse the potential unlimited claims that may be made under the workers'' medical expenses compensation. The case is intended for MBA/PGDBM level students as part of the insurance operations curriculum.