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This chapter is excerpted from 'Reengineering Purchasing: Lessons from the Front Lines'. In his book, Paul Ericksen shares over three dozen personal experiences where he was responsible for fundamental changes to purchasing strategy and practice that increased the competitiveness of the companies and clients he worked at and for. His stories show how a more collaborative approach to supplier management increases the positive financial impact purchasing can contribute above and beyond material and services cost reduction. At the end of each chapter are listed the lessons learned from each experience. Reengineering Purchasing will benefit anyone working in supply management, as well as corporate executives looking for a new and expanded approach to purchasing.