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The case examines the difficulties faced when designing an organisation''s structure and operations after it has acquired another firm. It also examines the need for scaling up information technology operations after acquisition. The case throws light on the competitive challenges associated with the increased use of information technology in organisation design and structure. The changes required in information processing technologies that affect the basic design and structure of an organisation are also discussed in the case. The case is structured to enable students to: (1) understand the role of design and structure in an insurance organisation; (2) understand the challenges associated with the increased use of information technology; (3) analyse the forces shaping the design and structure of organisations; and (4) understand the importance of proper co-ordination among the various functional departments of an insurance organisation. The case is intended for MBA/PGDBM level students as part of the human resource management and strategic management curricula.