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Abstract

This case discusses how Hong Kong is positioning itself as the gateway to China and as Asia''s world city. The Hong Kong SAR Government''s (HKSARG) programme is called Brand Hong Kong (BrandHK) and uses the tagline ''Hong Kong: Asia''s world city''. The HKSARG has spent some US$1.24 million of taxpayers'' money on the branding programme, so it is important to measure its effectiveness. The public is somewhat confused about the messages displayed and the distinction from previous campaigns run by the Hong Kong Tourism Board (HKTB). This does not help the governments'' Information Services Department (ISD), which manages BrandHK and is tasked to build awareness internationally and amongst local residents. If the ISD is to successfully build brand awareness, both resources and marketing expertise are required. The case then highlights the HKTB and its successful experience in marketing Hong Kong as a tourist destination and what BrandHK can learn from it. In addition, the case focuses on the HKSARG''s attempt to market BrandHK with traditional marketing tools and how new marketing tools such as the Internet could and should be used. The teaching note was written by JH Yu and M McCauley.
Location:
Other setting(s):
2001

About

Abstract

This case discusses how Hong Kong is positioning itself as the gateway to China and as Asia''s world city. The Hong Kong SAR Government''s (HKSARG) programme is called Brand Hong Kong (BrandHK) and uses the tagline ''Hong Kong: Asia''s world city''. The HKSARG has spent some US$1.24 million of taxpayers'' money on the branding programme, so it is important to measure its effectiveness. The public is somewhat confused about the messages displayed and the distinction from previous campaigns run by the Hong Kong Tourism Board (HKTB). This does not help the governments'' Information Services Department (ISD), which manages BrandHK and is tasked to build awareness internationally and amongst local residents. If the ISD is to successfully build brand awareness, both resources and marketing expertise are required. The case then highlights the HKTB and its successful experience in marketing Hong Kong as a tourist destination and what BrandHK can learn from it. In addition, the case focuses on the HKSARG''s attempt to market BrandHK with traditional marketing tools and how new marketing tools such as the Internet could and should be used. The teaching note was written by JH Yu and M McCauley.

Settings

Location:
Other setting(s):
2001

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