Product details

The case examines various changes brought about by global networking major, Cisco, in its recruitment policies in the mid-1990s. It details the various tools adopted by the company to attract the best talent and examines how the company benefited from them. The case also discusses the emergence of e-recruitment as a strategic tool for IT companies in the changing business environment. The case is so structured as to enable students to: (1) understand the importance of human resources in the information technology industry and the issues involved in recruiting and retaining them; (2) understand the need for updating the recruitment policies of an organisation in tune with changes in the business environment; (3) get exposed to new technologies and techniques in the field of recruiting and hiring; and (4) recognise the importance of close and continuous monitoring of the recruitment process. The case is intended for MBA/PGDBM level students as a part of the human resource management/organisational behaviour curriculum.