Product details

Tianjin-Hanaco Medical is a joint venture between Hanaco of Japan and Tianjin Medical Company of China. Located in an economic development zone on the northeast coast of China, the company manufactures needles, syringes, and infusion tubing sets at ''Best in China'' quality standards. Several World Class competitors have recently established new manufacturing facilities in China to serve the domestic China market. The Government intends to build a new technology park for companies manufacturing pharmaceutical and medical devices to reduce the country''s dependence on imports. The General Manager must uncover the sources of quality problems and develop a plan to upgrade and expand the plant at its existing location so as to compete successfully against the new rivals. The teaching objectives include; (1) supplier quality issues; (2) rejection rates; (3) cost of quality; (4) alternative inspection and testing methods; and (5) barriers to developing a quality culture in a technology transfer context.