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Abstract

This is the first of a two-case series (397-056-1 and 397-057-1). This case focuses on the issues facing a company in the highly competitive civil aviation industry in China. China Eastern Airlines'' senior management made a number of strategic decisions in the early 1990s in order to build a base for further expansion and competitive advantage. This case discusses the specific change that took place in order to achieve their goals of ''Safety, Punctuality, Service and Profitability''. The case provides comprehensive market data as well as explicit China Eastern Airlines data.
Location:
Industry:
Other setting(s):
1 year

About

Abstract

This is the first of a two-case series (397-056-1 and 397-057-1). This case focuses on the issues facing a company in the highly competitive civil aviation industry in China. China Eastern Airlines'' senior management made a number of strategic decisions in the early 1990s in order to build a base for further expansion and competitive advantage. This case discusses the specific change that took place in order to achieve their goals of ''Safety, Punctuality, Service and Profitability''. The case provides comprehensive market data as well as explicit China Eastern Airlines data.

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Location:
Industry:
Other setting(s):
1 year

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