Product details

This provincial crown corporation, which is the largest information technology organization in the province, must deal with strategic issues of changing customers, technology, and organizational matters. This case can be used alone or in sequence following the (A) case (394-135-1), and is based on the results of the consultants'' study referred to in the (A) case. It outlines strategic issues and concerns, possible directions for the future, and suggests an appropriate organization structure. It also highlights the transition of a monopoly crown corporation to a market-driven organization, facing increasing competition. The provincial government wants to develop the provincial information technology industry and bring in private-sector competition. Current trends in technology development and changing market-technology relationships are brought out in the case. Two further highlights are that a suggested future product mix is included, and a suggested new organization structure is provided.