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Case
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Reference no. 494-019-1
Subject category: Human Resource Management / Organisational Behaviour
Authors: Martha Saunders (University of West Florida)
Published in: 1994
Length: 17 pages
Data source: Published sources
Topics: Organizational change; Crisis management; Company publications; Labor relations; Effects of mergers and acquisitions
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Abstract

This case examines the escalation of an organizational conflict to one of the most talked about industrial crises of our time. In addition, it offers an excellent opportunity for observing the role played by specialized publications during on-going intra-organizational conflict. The company observed is Eastern Airlines from 1986-1989. The teaching objective is to increase student awareness of the role of intra-organizational communication during labor conflicts.
Location:
USA
Industry:
Airline
Size:
50,000 employees
Other setting(s):
1986-1989
Teaching note
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Reference no. 494-019-8
Subject category: Human Resource Management / Organisational Behaviour
Authors: Martha Saunders (University of West Florida)
Published in: 1994
Length: 6 pages
Data source: Published sources
View full details

About

Abstract

This case examines the escalation of an organizational conflict to one of the most talked about industrial crises of our time. In addition, it offers an excellent opportunity for observing the role played by specialized publications during on-going intra-organizational conflict. The company observed is Eastern Airlines from 1986-1989. The teaching objective is to increase student awareness of the role of intra-organizational communication during labor conflicts.

Settings

Location:
USA
Industry:
Airline
Size:
50,000 employees
Other setting(s):
1986-1989

Related

Teaching note
-
Reference no. 494-019-8
Subject category: Human Resource Management / Organisational Behaviour
Authors: Martha Saunders (University of West Florida)
Published in: 1994
Length: 6 pages
Data source: Published sources
View full details