Subject category:
Human Resource Management / Organisational Behaviour
Product 23220 (494-019-1) has no authors
Published in:
1994
Length: 17 pages
Data source: Published sources
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Abstract
This case examines the escalation of an organizational conflict to one of the most talked about industrial crises of our time. In addition, it offers an excellent opportunity for observing the role played by specialized publications during on-going intra-organizational conflict. The company observed is Eastern Airlines from 1986-1989. The teaching objective is to increase student awareness of the role of intra-organizational communication during labor conflicts.
About
Abstract
This case examines the escalation of an organizational conflict to one of the most talked about industrial crises of our time. In addition, it offers an excellent opportunity for observing the role played by specialized publications during on-going intra-organizational conflict. The company observed is Eastern Airlines from 1986-1989. The teaching objective is to increase student awareness of the role of intra-organizational communication during labor conflicts.