Product details

The financial services industry in the United Kingdom has experienced increasing change, especially during the last two decades. Key factors such as new technology, a changing regulatory framework, increasing competition and pressure on costs, a trend away from financial intermediation and the globalisation of financial services have all substantially influenced the restructuring of the industry. This case study is suitable for use during the early stages of a final year undergraduate course in corporate strategy. It may be used either (1) as background reading for company-based cases which require a knowledge of UK retail banking, or (2) as a basis for an industry structure analysis using Porter''s model.