Subject category:
Production and Operations Management
Published in:
1992
Length: 5 pages
Data source: Field research
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Abstract
The case is designed for introducing a range of Operations Management topics, on integrating them in a service operations function. The case has sufficient quantitative data to enable reasonable analyses to be performed but qualitative aspects also need discussing and their implications considered. The case study is most usefully conducted by students in groups of three or four, and tutor teaching note is available. The time span for the case is two to three hours.
Industry:
Other setting(s):
1992
Subject category:
Production and Operations Management
Published in:
1992
Length: 8 pages
Data source: Field research
About
Abstract
The case is designed for introducing a range of Operations Management topics, on integrating them in a service operations function. The case has sufficient quantitative data to enable reasonable analyses to be performed but qualitative aspects also need discussing and their implications considered. The case study is most usefully conducted by students in groups of three or four, and tutor teaching note is available. The time span for the case is two to three hours.
Settings
Industry:
Other setting(s):
1992
Related
Subject category:
Production and Operations Management
Published in:
1992
Length: 8 pages
Data source: Field research