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Abstract

This case is designed to illustrate difficulties in implementing enlightened human resource policies and practices in a highly traditional Canadian bank which is moving ahead with improved consumer services while attempting to diversify into broader areas of banking. A range of personnel problems are posed and the student is required to evaluate these in terms of priorities, action to be taken and management changes to be made.
Location:
Industry:
Size:
8,000 employees

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Abstract

This case is designed to illustrate difficulties in implementing enlightened human resource policies and practices in a highly traditional Canadian bank which is moving ahead with improved consumer services while attempting to diversify into broader areas of banking. A range of personnel problems are posed and the student is required to evaluate these in terms of priorities, action to be taken and management changes to be made.

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Location:
Industry:
Size:
8,000 employees

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