Product details

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Abstract

OTC Financial Services is a UK company with over 100 high street branches offering a comprehensive range of facilities including insurance, assurance, unit trust sales, building society and currency exchange facilities, hire purchase finance, and other related services. Management has embarked on a major white collar productivity drive, based on the increased use of information technology and improvements to the existing work measurement based productivity scheme. Consultants have been appointed to evaluate the latter aspect and make recommendations.
Location:
Industry:
Size:
2,000 employees
Other setting(s):
1987

About

Abstract

OTC Financial Services is a UK company with over 100 high street branches offering a comprehensive range of facilities including insurance, assurance, unit trust sales, building society and currency exchange facilities, hire purchase finance, and other related services. Management has embarked on a major white collar productivity drive, based on the increased use of information technology and improvements to the existing work measurement based productivity scheme. Consultants have been appointed to evaluate the latter aspect and make recommendations.

Settings

Location:
Industry:
Size:
2,000 employees
Other setting(s):
1987

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