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Compact case
Case
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Reference no. 781-033-1
Subject category: Ethics and Social Responsibility
Authors: Ken E Roberts (Staffordshire University)
Published in: 1981
Length: 2 pages
Data source: Field research
Topics: Communications; Delegation; Human relations; Industrial relations; Interpersonal relations; Personnel management; Planning systems; Subordinate, superior relations; Team building
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Abstract

A new mechanic in the garage workshop has a special ability with sports cars, which are a major selling line for the garage. While the supervisor is away on holiday, the senior mechanic left in charge, altered job allocations with disastrous consequences.
Location:
UK, West country
Industry:
Service
Size:
Small
Other setting(s):
1979
Teaching note
-
Reference no. 781-033-8
Subject category: Ethics and Social Responsibility
Authors: Ken E Roberts (Staffordshire University)
Published in: 1981
Length: 2 pages
Data source: Field research
View full details

About

Abstract

A new mechanic in the garage workshop has a special ability with sports cars, which are a major selling line for the garage. While the supervisor is away on holiday, the senior mechanic left in charge, altered job allocations with disastrous consequences.

Settings

Location:
UK, West country
Industry:
Service
Size:
Small
Other setting(s):
1979

Related

Teaching note
-
Reference no. 781-033-8
Subject category: Ethics and Social Responsibility
Authors: Ken E Roberts (Staffordshire University)
Published in: 1981
Length: 2 pages
Data source: Field research
View full details